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Managers spend hours searching for customer information across different systems, respond slowly, lose call data, and miss leads. Without CRM and telephony integration, your sales department works blindly, losing up to 35% of leads due to communication chaos.
On incoming calls, CRM automatically opens customer card with complete purchase and communication history.
Manager sees everything—from first contact to latest deal. No manual search, no lost data. Productivity increases 30%, call handling time reduced to minutes.
Automatic recording of all calls, sales script compliance analysis, manager performance quality assessment.
Manager sees real metrics—call volume, conversion rates, where clients are lost. Not intuition but numbers. Not guesses but facts for sales management.
Intelligent call routing directs VIP clients to experienced managers, routine inquiries to junior staff.
First call processed in 40 seconds instead of 8 minutes. Fast response = more deals. Time is money in sales department.
CRM and telephony integration is not just a technical solution but a sales department transformation.
By implementing automatic call logging, unified customer database, and real-time analytics, you gain complete control over sales: every call recorded, every lead processed, every manager accountable.
We study your sales processes, communication channels, current systems. Analyze call volume, conversion, lost leads. Determine optimal CRM and telephony for your business, what integrations needed with website, messengers, 1C.
We create solution architecture: sales funnels, data structures, user roles. Select CRM (NethuntCRM, Pipedrive, Zoho) and telephony (Binotel, Zadarma). Develop automation scenarios, call routing rules, reporting templates.
Deploy and configure selected CRM. Integrate telephony with auto-recording, click-to-call, automatic deal creation from calls. Connect website, messengers, email. Train managers and supervisors on new system. Conduct test launch.
Compare key metrics before/after: lead processing speed, call-to-deal conversion, lost client percentage, manager productivity. Analyze call recordings, optimize sales scripts. Set new growth targets for department.
Sales audit is your chance to uncover hidden growth potential, streamline business processes, and reinforce your position as a market leader.
Sales departments losing leads due to lack of unified customer and call tracking system.
Companies whose managers spend hours on manual data entry instead of customer communication.
Businesses that don’t see real sales department performance picture and make decisions blindly.
Organizations with call centers needing call quality control and routing automation.
Scaling sales departments adding new managers without efficiency growth.
Companies needing transparent real-time sales analytics for management decisions.
We’ve implemented CRM and telephony for 158 sales departments across 14+ niches. We know which integrations actually work, which automations deliver results. Configure for your processes, not templates.
We don’t just install CRM—conduct process audit, select optimal solution, integrate with all channels, train team, support until first results. You get working system.
Our clients increase call-to-deal conversion by 5-86%, reduce lead processing time from hours to minutes, achieve ROI in 6-12 months. We’ll show cases: Mitsubishi, Naftogaz, Yamaha, Leeloo.ai.
Raketa prodazh specializes in building effective sales departments using proven tools, methodologies, and top-tier management for small and medium-sized business owners. We offer turnkey sales department development tailored specifically to your business.
With over 8 years of experience, we’ve built 208 sales departments and gained expertise across 14+ niches.
Our clients see an average turnover growth of +35%, and we improve conversion rates by 5% to 86%. Our largest achievement? A 10 907 403$ increase in monthly turnover after just 4 months of work.
We have successful case studies with Mitsubishi, NaftoGaz, Kommunar, Yamaha, Worksection, Leeloo.ai, and other industry leaders.
Beyond Ukraine, we build fully operational sales departments and scale sales for businesses in the USA and Europe.
It’s like switching from a scooter to a car with an on-board computer. High speed solutions, team functions distributed efficiently. We adapted to new tools and received not only expertise but a partner as well.
Attended Kateryna’s training, we did a pilot project. Result: +15-30% sales. Loved the systematic approach, Kateryna’s attention to detail, and energy. No fluff, promises kept, business adaptation. Gained more than expected.
The task was solved easier than planned. A system of documents, reporting, and control tools were created. Felt like gaining a highly expert partner fully immersed in the project.
Increased sales by 32% after one month and 18% after the next one. Systematic approach and clear process understanding. Detailed explanations, new ideas, technical CRM support. Working with a strong, experienced consultant.
Increase retail sales by at least 30%.
Increase monthly car sales from existing traffic.
25% increase in car sales conversion after 3 months, 133% target overachievement.
Set up retail sales channel from Facebook lead generation.
25% of total factory sales from Facebook in one month, Exceeded the target by 112%
Build a sales department to attract specific lead generation level via Facebook.
Stable monthly acquisition of high-category new clients. $120,000 total client turnover in first 2 quarters, $90,000 maximum client check.
Watch short video testimonials from company leaders we have worked with.
CRM and telephony implementation cost is determined individually based on chosen system (NethuntCRM, Pipedrive, Zoho etc.), number of communication channel integrations, configuration scope, and user count. Typically preliminary estimate can be obtained after free audit when sales processes are analyzed and automation points identified. This approach creates optimal implementation plan with transparent cost calculation.
Basic CRM implementation with telephony integration takes 3-4 weeks from analysis to launch for sales department with typical processes. This includes system selection, sales funnel configuration, telephony integration with call auto-recording, main communication channel connection, and team training. More complex projects with multiple integrations, customization, and large user base may take 6-8 weeks. First results—increased lead processing speed and quality control—visible immediately after launch.
We work with leading CRM systems: NethuntCRM, Pipedrive, Zoho and other platforms depending on your business specifics. For telephony we integrate Binotel, Zadarma, Mango Office, and other solutions. We select optimal combination based on your sales processes, budget, manager count, and required integrations with communication channels (website, messengers, email, social media). All solutions support automatic call recording, click-to-call, deal creation from incoming calls, and live analytics.
According to Nucleus Research, every dollar invested in CRM implementation returns as $8.71 in sales revenue. Our clients see first CRM and telephony implementation results within 6-12 months: call-to-deal conversion growth of 10-20%, lead processing time reduction from hours to minutes, lead loss decrease from 20-35% to 2-8%. Sales manager productivity increases 30% through routine task automation. ROI comes from increased conversion, manager control time savings (up to 70%), and team speed improvements.
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