This document (hereinafter referred to as the “Offer”) is an official public offer by “Raketa prodazh” to enter into an agreement under the conditions specified below (part 1 of Article 642 of the Civil Code of Ukraine). The agreement is concluded between you (the user of the website https://s-rocket.com/ or the customer of the services offered on the website) and us – “Raketa prodazh”. Any legally capable person interested in the services of “Raketa prodazh” and who has reached the age of 18 can accept the offer to conclude the agreement (if the offer is accepted on behalf of an organization, the representative of the organization must have sufficient authority).
The subject of the agreement is the use of the services offered on the website at https://s-rocket.com/ (hereinafter referred to as the “website”), as well as the licensed content (educational materials) of “Raketa prodazh”.
Unless you have a separate written agreement or contract with us, your agreement with “Raketa prodazh” always includes at least the Terms and Conditions outlined in this document (hereinafter referred to as the “GENERAL TERMS”). Please read the offer carefully. This offer is a sufficient legal basis for ordering services and paying for them.
Additional Terms of the Agreement
Since we provide a variety of services, some of them may be subject to ADDITIONAL TERMS of the agreement (e.g., additional return guarantees, conditions of renewable paid subscriptions, or limited-time offers, etc.) – hereinafter referred to as “ADDITIONAL TERMS”. In such cases, the ADDITIONAL TERMS are part of your agreement with us. The ADDITIONAL TERMS of the agreement are listed in the corresponding sections of the website, on the service order pages, or in the electronic notifications sent to you (emails, receipts, invoices, and any other electronic messages containing information on the essential terms of the transaction).
Special Terms of the Agreement
In addition to the GENERAL TERMS and ADDITIONAL TERMS, your agreement with “Raketa prodazh” always includes SPECIAL TERMS of the agreement (e.g., description of the service package, term and method of service delivery, or their cost, etc.) – hereinafter referred to as “SPECIAL TERMS”. The SPECIAL TERMS of the agreement are published directly on the product (service) description page on our website or in notifications sent to you, which are part of your agreement with us. The GENERAL TERMS, ADDITIONAL TERMS, and SPECIAL TERMS of the agreement (collectively referred to as the “TERMS”) constitute your agreement for the use of the services provided by “Raketa prodazh”. We reserve the right to modify or introduce any ADDITIONAL and SPECIAL TERMS of the agreement, which are binding.
By using the website and ordering the services offered on the website, you accept the offer and enter into an agreement with us under the conditions outlined in this document. Acceptance of the offer is equivalent to entering into a bilateral agreement in simple written form (part 2 of Article 640 of the Civil Code of Ukraine). You can accept the offer (TERMS of the agreement) in the following ways: (A) by taking action indicating acceptance of the TERMS (clicking a button, checking a checkbox, or similar action) on the service order page on our website; or (B) by paying the invoice or electronic invoice of the payment system (payment by clicking the provided link); (C) by actually using the services of “Raketa prodazh” or the licensed content. In this case, you agree that we will consider the use of the services and content as acceptance of the TERMS (acceptance of the offer). Acceptance of the offer means that you unconditionally accept all the TERMS of the agreement. If you do not agree with the TERMS of the agreement – leave the website and stop using the Services.
Services and Free Materials
The scope of the services available to you depends on the product (service package) purchased. If you use the services or materials available in the open sections of the website, you receive only basic information on the topic of interest. In the case of purchasing paid services, you receive extended information, as well as access to paid content and paid services on the website. You can purchase a separate product (service package) for a one-time fee. Please note that some prepaid service packages provide access to several services and training programs (courses). However, if this is not the case, to receive information materials for other training courses, you need to purchase such services separately. Some training courses involve independent work and the completion of certain tasks (homework), which are part of the service delivery process.
Prices and Service Costs
The cost of services is published on the service order page on our website, as well as in the electronic notifications sent to you. The final cost of services in the payment currency is displayed on the service payment page and fixed in the electronic invoice of the payment system or in the invoice issued to you. The cost of services does not include additional bank and payment system fees.
By using the website or services, you accept the TERMS, as well as our Privacy Policy published at https://s-rocket.com/. Before ordering, paying for, or using services, please read this document carefully. If you do not agree with its content, leave the website and stop using our services. If you have registered on the website or placed an order for the services offered on the website, or are actually using our services, you agree that we may send you emails, messages, and notifications containing advertising information: promotional mailings, information about services, and our promotions (or the promotions of our partners) to the phone number and email you provided during registration or ordering. If necessary, you can always unsubscribe from receiving them. You must comply with all the TERMS of the agreement and the rules for providing services, which you will be offered to read when placing an order or during the use of services. You agree that you will not engage in activities that disrupt the functioning of the website, services, or related servers and networks, as well as activities that may damage the business reputation of “Raketa prodazh”. You accept full responsibility for violating your obligations stipulated in the TERMS of the agreement, as well as for all consequences of these violations.
The procedure for forming and concluding the corresponding transaction (agreement) depends on the product (service package) chosen and the payment method, as well as whether you are placing an order for services for the first time or already have a user account on the website. Registration on the website, subscription to the mailing list, ordering services, and payment for services on the website (entering your payment details) are not possible without your prior consent to all the TERMS of the agreement, provisions, and our Privacy Policy (without checking “I have read and accept the Terms of Service and Privacy Policy” in the corresponding checkbox under the data collection form).
Moment of Conclusion of the Agreement
By visiting the website, using the services or educational materials of “Raketa prodazh”, you enter into a License Agreement for the use of the content with us. By registering for a free webinar, you enter into a service agreement with us. In the case of purchasing a prepaid service package, you enter into an agreement with us at the moment of clicking the “Join” or “Buy” button (or another similar field). In the case of purchasing tickets for live events (forum, event, offline training, intensive course, coaching, seminar), you enter into a Sale and Purchase Agreement for event tickets with us at the moment of clicking the “Join” or “Buy” button (or another similar field). In the case of paying for the order without using electronic payment systems, the Agreement is considered concluded at the moment of paying the invoice or electronic invoice of the payment system (payment by clicking the link).
Purchasing Multiple Products or Additional Services
You can simultaneously purchase and use one or several services of “Raketa prodazh”.
Correcting Input Errors
When registering on our website or ordering services, you can interrupt the purchase process at any time and correct input errors before completing the registration or order process – paying for services or tickets. You can also contact us to report input errors by sending us an email or letter to the address provided on the website.
One-Time Services
Any one-time services/prepaid service packages purchased on the website may be offered for a specific period (have a fixed service term). In this case, the provision of services will end at the specified term. No action is required on your part to terminate the services.
Limited Access to Content
Some service packages provide the user with access to licensed content for a limited period. In this case, the user receives access to the content for the term specified in the SPECIAL TERMS published on the product description page on our website (service order page).
By reserving services, you place a pre-order for “Raketa prodazh” services at a discount, at a special price. You pay the reservation cost and receive a fixed price valid at the time of reservation. The remaining cost of the services must be paid within the period specified in the offer published on the product page. The amount paid by you (reservation cost) is considered an advance and will be credited towards the payment for the services. If you do not fully pay for the reserved services within the specified period, we will refund the funds received, but you will lose the right to purchase services at a special price and can always purchase them at the regular price published on the website. If you manage to use the services (already gained access to one or several lessons) before fully paying for the services, we will deduct the amount for the actually provided services from the refund, in accordance with our Refund Policy described in this document. You can also use the amount paid to partially pay for other “Raketa prodazh” services within two (2) calendar months from the date of the first payment (reservation payment). To do so, contact our customer support. After the two-month period from the payment date, the reservation cost is non-refundable. Please note, reservation implies ordering the minimum service package (the least expensive). However, you can always choose another service package, provided you pay the difference in cost.
Charging of Funds
When paying for services on the website, the amount for the ordered services is charged once at the time of order placement (successful entry of payment details into the payment system frame). When paying for services by card, the charge amount is determined based on the exchange rates of international payment systems VISA or MasterCard. Additionally, the charge amount may include additional bank and payment system fees.
Non-fulfillment of Payment Obligations
We reserve the right to make claims for violations of the established payment deadlines for services. If funds cannot be charged from your payment card or the next payment fails, we have the right to not start or suspend the provision of services until proper payment is made.
You can find the available payment methods for our services on the website. In the case of bank transfer payments for services, you must inform us of the payment made and send us images of the documents confirming the payment of services to the email address provided on our website. By paying for services via bank transfer, you accept the offer and confirm your agreement with all the TERMS of service without exception. If we incur additional fees or other expenses due to a rejected payment caused by you (e.g., insufficient funds on the card, exhausted credit limit), we reserve the right to additionally charge your card/account for the actual expenses incurred by us. We reserve the right, at any time, at our discretion, to change the payment method for the purchased product and/or refuse the previously offered payment method, offering alternative payment methods.
Service Refusal Policy
After placing an order and making a payment, you have the right to refuse the Services and request a refund in each specific case. You have the right to refuse paid services by notifying us within the established deadlines. The possibility of a refund and the amount of deductions associated with the refund depend on the date we receive the refund request. You understand and agree that if you have already started using the services (gained access to one or more program lessons or their recordings) during the refusal period, we will deduct the cost of the actually provided services from the payment amount as of the date the refund request is received.
Rescheduling Service Terms
Within two (2) months from the date of service payment (first payment), you have the right to request the rescheduling of the service terms to other calendar dates and participate in the next course flow (under the conditions of a similar service package equivalent in cost to the purchased one). In this case, no refund will be provided, and we will inform you of the new possible training dates. Rescheduling service terms is possible only once. To meet the established deadline, you must notify us in the manner prescribed for submitting a refund request. We reserve the right to establish other rules for rescheduling service terms for specific products by publishing ADDITIONAL TERMS of rescheduling on the product page.
Using Funds to Pay for Another Product
Within two (2) months from the payment date, you have the right to request that the paid funds be credited towards the payment of any other of our products (Services). If the cost of the purchased product exceeds the amount you paid (deposit), you agree to pay the difference before the start of the Services. If the deposit amount exceeds the cost of the ordered product, the difference in cost is non-refundable. To meet the established deadline, you must notify us in the manner prescribed for submitting a refund request.
Expiration of the Refusal Period
If the Services were fully provided before the expiration of the refusal period and/or before the receipt of the refund request (e.g., you already gained access to the next lesson), no refund will be made. If the refund request is received beyond the established refusal deadlines, no refund will be provided.
Depending on the purchased service package, you receive access to certain content (informational and educational materials), the copyright and related rights to which are protected or, in any case, belong to us, regardless of registration and territory of operation. We grant you a non-exclusive, non-transferable right (limited license) to use the content for personal purposes under this agreement for the entire service period, unless otherwise specified in the service package terms. You are warned that screencasting (video recording of information displayed on the computer screen) of lessons and online broadcasts of “Raketa prodazh”, as well as photo, audio, and video recording of live events (seminars, workshops, presentations, lessons) is strictly prohibited. In case of violation of this requirement, we have the right to block your account and terminate the services without a refund of the training cost. We will retain the amount paid by you as a penalty for gross violation of the agreement terms.
Use of Intellectual Property
The trademark and trade name “Raketa prodazh”™ are registered and belong to us. All rights are reserved. All materials posted on https://s-rocket.com/ and other project websites, as well as materials provided to you during the provision of paid services (content), are subject to copyright, the exclusive rights to use which belong to “Raketa prodazh”. The right to use the content and materials included on the site or obtained during the provision of services is limited to personal, non-commercial use and is not allowed in other cases. Copying, modification, full or partial use, public reproduction, and distribution of materials posted on the site or provided to you during the provision of services, as well as the use of content for commercial purposes without the written permission of the rights holder, is strictly prohibited and prosecuted by law. You agree not to reproduce, duplicate, copy, sell, exchange, or resell materials obtained during the provision of services for any purposes unless such rights are granted to you by the rights holder in a separate written agreement, nor to use other intellectual property without our written consent. Any violation of copyright and related rights is prosecuted under the legislation of Ukraine and international law, and entails civil, administrative, and criminal liability.
Legal Provisions
The provisions of current consumer protection laws regarding claims for services of unsatisfactory quality apply to the relationships arising regardless of the TERMS of the agreement. The consumer rights granted to you by law will not be affected in any case.
Warranty Disclaimer
We make no guarantees that using “Raketa prodazh” services will yield the expected results. We cannot promise you success. Specific training results depend on many factors that we cannot influence (such as your individual learning abilities and diligent completion of homework and our recommendations). Therefore, the results of different users may vary significantly when using the same services. You understand that your disagreement with the opinions of our experts (speakers), the methodology, and the content of the training programs is not grounds for a refund.
General Provisions
In case of breach of obligations, providing false information when concluding or during the execution of the agreement, the parties are liable as prescribed. We are liable for:
We are not liable for:
You are liable for:
Limitation of Liability
Our total liability for any claim or demand is limited to the amount of the purchased service. In case of delays in service delivery, our liability is exclusively limited to:
Liability of Our Employees and Agents
Where our liability is limited or excluded, such limitation or exclusion also applies to our employees and agents.
Limitation of Responsibility for Content Posting
You are responsible for the content and materials you post on our site, as well as in “Raketa prodazh” groups and chats. We are not responsible for the materials and content you post and do not monitor them.
Compliance with Legal Requirements
By posting your content, you must comply with the laws of Ukraine and your country of residence. In any case, publishing pornographic and sexual content, promoting violence, sadism, discrimination, containing threats, or defamation is prohibited. Additionally, your content should not violate the rights of third parties. This includes property and personal non-property rights of third parties, including intellectual property rights (e.g., copyright and trademark rights). Specifically, you must not violate the rights of third parties when posting comments/reviews, profile photos, or any images you publish. We have the right to remove or move any content you post at any time if we believe it violates third-party rights or legal requirements. If you violate these content posting principles, we have the right to send you a written warning and temporarily block your account and suspend services, or terminate the agreement unilaterally.
Compensation for Damages
If you violate the TERMS of the agreement, you must compensate us for all losses incurred due to third-party claims (whose rights you violated). We reserve the right to make claims for losses and other demands through regressive claims.
The offer, along with all its TERMS (GENERAL TERMS, SPECIAL TERMS, and ADDITIONAL TERMS), is valid until amended or revoked by “Raketa prodazh”. Termination (revocation) of the offer will not affect the legal rights, obligations, and liabilities that were in effect for you and “Raketa prodazh” and arose before the termination of the offer or the TERMS.
The agreement for using the website (website materials) is considered concluded for an indefinite period and is in effect until terminated by you or us. The service agreement concluded in connection with the use of free services, the purchase of a service package, or the purchase of a ticket to a live event is valid until full fulfillment of obligations by the parties.
You have the right to stop using the website and free services at any time, without specifying a reason. To terminate the use of paid services, inform us by contacting customer support through one of the phone numbers listed on the website. Please note, after you refuse the services (terminate the agreement), you will lose access to all purchased content and available services. If at the time of agreement termination (agreement) you still have access to the purchased service package (paid content) or a ticket to a live event, any amount you paid for “Raketa prodazh” services will not be refunded, including the cost of unused services. We reserve the right to terminate the agreement concluded with you without specifying reasons, provided that you are sent an electronic notification no later than two (2) weeks before the planned termination date. We may cancel the agreement with you at any time if: (A) you violate any provision of the TERMS (or take actions that clearly indicate your unwillingness or inability to comply with the TERMS of the agreement), or (B) we are required to do so by law (for example, if providing you with services is illegal or becomes illegal), or (C) “Raketa prodazh” ceases to provide services in the country where you reside or use the services, or (D) providing services becomes unprofitable for “Raketa prodazh”. If you attempt to interfere with the operation of the site, servers, and other automated systems of “Raketa prodazh” or grossly violate the TERMS, or if we suspect you of doing so, we may suspend or completely block your access to the site and services.
Unilateral Termination for Good Reason
Each party has the right to unilaterally terminate the agreement for good reason. In particular, we have the right to cancel your account and terminate the agreement with you (user agreement) immediately if you violate our copyrights or grossly violate the TERMS of the agreement, as well as in case of payment arrears for services.
We process your personal information in accordance with our Privacy Policy, which you can always find the current version of on the website at https://s-rocket.com/. These terms establish the rules for collecting, processing, and using your personal information. Please note that by using the website or services, filling out registration forms on the website, you agree with our Privacy Policy and consent to the collection and processing of your personal data and other personal information. If you do not agree with the provisions of the Privacy Policy and the rules for collecting, processing, and using personal information described therein, stop using our services and leave the website.
We reserve the right to amend or supplement the terms of this offer (GENERAL TERMS of the agreement) by posting a corresponding notice and a new version of the offer on this page. We strongly recommend frequently checking this page and the date of the last changes indicated at the top of the page. If SPECIAL or ADDITIONAL TERMS of the agreement change, we will post a new version of the SPECIAL and ADDITIONAL TERMS directly on the product description page (service order page). You understand and agree that using the SERVICES after changing the TERMS of the agreement is considered by us as your acceptance of these TERMS in the new version. If you object to the new version of the GENERAL, SPECIAL, or ADDITIONAL TERMS, send us an email or letter to the address provided on the website. However, we definitely reserve the right to unilaterally terminate the agreement in the established manner if you refuse to accept the TERMS.
The GENERAL TERMS of the agreement outlined in this offer, as well as the SPECIAL and ADDITIONAL TERMS published on the product description page, constitute the full text of the agreement for using the website and services of “Raketa prodazh”, concluded between you and “Raketa prodazh”, and determine the procedure for providing services (except for services provided based on a separate written agreement, if any) and fully replace all previous agreements and arrangements between you and “Raketa prodazh”.
Validity of Provisions
In case of discrepancies between the GENERAL TERMS and ADDITIONAL TERMS of the agreement, the provisions of the ADDITIONAL TERMS related to the respective service or product prevail. In case of discrepancies between the GENERAL or ADDITIONAL TERMS of the agreement and the SPECIAL TERMS, the SPECIAL TERMS prevail (the more specific norm always applies). If a judicial body deems any provision of the TERMS invalid, the corresponding provision will be excluded from the TERMS, while other provisions of the TERMS will remain valid and enforceable.
Applicable Law
The parties’ relations are governed by the provisions of Ukrainian law, as well as the Convention on International Contracts for the Sale of Goods. For consumer protection law, the legislation of the user’s country of permanent residence applies.
If you are a legal entity, the individual accepting the terms on behalf of your organization declares and guarantees that they are authorized to act on your behalf and have sufficient authority to accept the offer and TERMS of the agreement on your behalf (to avoid misunderstandings, the term “You”, in relation to legal entities, means the organization).
Private Entrepreneur Kateryna Chabanova
Tax ID: 3209705024
Legal Address: 48V Tsyntsylohhradska St., Apt. 322, Kharkiv, 61202, Ukraine
Actual Address: Office 77/7-4, 35 Svitlytskoho St., Podilskyi District, Kyiv, 04123, Ukraine
Email: contact@s-rocket.com
Phone: +38 (073) 177 22 29